FAQ
Frequently asked questions
Find out about our service area, service scope, booking process and how to prepare your car.
Where do you operate?
We serve Warsaw and the north-western area, including Łomianki, Mościska and Stare Babice. There is no travel surcharge within this area. The service is performed in a safe outdoor location with enough space around the car. We do not work in enclosed underground garages.
Which packages are available?
Choose Interior, Exterior or Full car. Full car combines the complete interior-cleaning and steam exterior-washing scope during one visit.
Do you steam-clean the interior?
Not in the standard package. We thoroughly vacuum the interior, clean it with suitable products and wash the glass from inside. Steam is used for the exterior.
How long does the service take?
Duration depends on vehicle size. Interior takes about 65, 70 or 80 minutes; Exterior about 80, 85 or 95 minutes; and Full car about 140, 145 or 155 minutes — for a Small, Medium or Large vehicle respectively. Add-ons may extend the service.
Can the price change?
The price shown when booking applies to the selected vehicle size and a car with a standard level of soiling. If you chose the wrong size or the car needs additional work, we will confirm any change to the scope, duration and price before starting.
What if there is a lot of pet hair?
Select Pet hair removal under Add-ons. We will reserve extra time for more thorough vacuuming. If the amount of hair is exceptionally large, we may contact you before starting to confirm the scope.
Do you wash fabric upholstery?
Not at this stage. Interior includes thorough vacuuming and cleaning of basic surfaces, but does not include fabric upholstery washing or stubborn stain removal.
What is leather upholstery protection?
This optional add-on involves cleaning leather seats with a specialist product and applying a protective treatment. You can select it with Interior or Full car.
Can I use the car immediately afterwards?
Yes. The standard package does not include wet upholstery cleaning, so you can use the car normally as soon as the service is complete and the car is handed back.
How do I book?
Select Book now, then choose the package, vehicle size, optional add-ons, address and an available appointment. Before confirming, you will see a summary of the scope, price and estimated duration.
Does steam washing reduce water consumption?
Steam washing can reduce water consumption compared with many traditional methods. We do not state one figure for every car because actual use depends on size and soiling.
Can steam cleaning be used on a car protected with paint protection film or a ceramic coating?
Yes. Steam cleaning is safe for both paint protection film and ceramic coatings.
What if weather prevents safe work?
If conditions do not allow safe outdoor work, we will contact you and agree the next step or a new date.
Another question?